Privacy Policy

At Nayvana, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or use our website.

1. Information We May Collect

Depending on how you use our website, we may collect information such as your name, telephone number, email address, delivery information, order details, and information you voluntarily provide when contacting us or placing an order.

2. How We Use Your Information

Your information may be used to process and deliver orders, communicate with you about your requests, provide customer support, improve our website and services, prevent fraud or misuse, and comply with applicable legal obligations.

3. Communications

If you contact Nayvana, we may use the contact information you provide to respond to your enquiry or manage your order. We will not use your information for unrelated purposes without an appropriate legal basis or your consent where required.

4. Sharing of Information

We may share information with service providers when necessary to operate the website or fulfill an order, such as delivery and payment service providers. We do not intend to sell your personal information.

5. Cookies

The website may use cookies or similar technologies to maintain essential functionality, understand website usage, and improve your experience. Where required, non-essential cookies will be used in accordance with applicable requirements and your choices.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or loss. No online system can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to access, correct, or request deletion of certain information, as well as the right to object to or limit certain processing.

8. Contact Us

For privacy-related questions or requests, please contact Nayvana at contact@nayvanacosmetics.com or +212 6 66 37 00 81 .